
Here are some tips to prevent laptop malfunctions and answers to the most common user queries on this topic:
- Connection to power supply and battery: If you use your laptop as a stationary computer, remove the battery (after charging it). Charge the battery once a month, then remove it from the laptop again. This will extend its lifespan. (Why should the battery be removed?)
- Keyboard and screen protection: Avoid placing foreign objects on the keyboard or the bottom of the laptop. This can lead to costly repairs. (What are the dangers of placing foreign objects on a laptop?)
- Avoid liquids: Keep drinks away from your laptop to avoid mishaps with the keyboard. (How to prevent damage from spilled liquids?)
- Preserving hinge loops: Avoid closing the laptop lid unnecessarily to prevent damage to the hinge loops and hard drive. (What damage can occur when closing the laptop lid?)
- Proper positioning of the device: Do not place the laptop too close to the wall to avoid loosening the power and USB ports. (Why is this important for ports?)
- Maintaining the cooling system: Do not place the laptop on soft surfaces to avoid overheating the cooling system. If your laptop has extendable feet, make sure to use them. (How to avoid overheating the laptop?)
- Working with USB ports: If the USB port on your laptop is damaged, never use it — this can lead to motherboard failure. The repair cost will range from 15,000 to 35,000 tenge. (What to do if a USB port is damaged?)
- Overheating prevention: If you think your laptop is overheating, it's better to have the cooling system serviced at a service center. Overheating can cause the processor, graphics card, or motherboard to fail, and in the worst case, the repair will be very expensive. (What to do if the laptop is overheating?)
- Preventing condensation: Do not turn on the laptop after moving it from a cold to a warm room (just like all other electrical items), as condensation may form inside the laptop. (Why should you not turn on a laptop after temperature fluctuations?)
- Using a carrying case: Get a special carrying case for your laptop. This will protect the body from mechanical damage and the hard drive from impacts. (Why is it important to use a laptop bag?)
If you still encounter malfunctions, our service center specialists will work to minimize the financial costs of the repair and will coordinate all possible solutions with you. All contact information can be found in the Contacts section.